Purpose and Scope
The Coordinator, Human Resources assists in the employee relation matters and facilitation of organizational effectiveness and efficiency by providing support services to the Director, Human Resources and HR Team at The Gideons International Headquarters. Effectively and professionally works with internal and external customers with a high level of care and confidentiality. Performs tasks effectively and efficiently while modeling and utilizing excellent process management skills that help to continuously improve the services provided by the Human Resources Department. The successful candidate will exhibit competence in the role, exposure to employee relation matters, driving learning & development activities, possess strong communication skills, maintain confidentiality, interpersonal and organization skills, and overall professionalism.
Essential Job Functions
Support to Director
Serve as the primary administrative & general support for all projects led by the Director.
Assist the Director on Employee relation issues and staff learning & development activities.
Field calls, emails, and correspondence, and resolve routine issues/concerns in a confidential manner
Schedule and maintain the Director’s calendar of appointments, meetings, and travel itineraries and coordinate related arrangements
Produce and present materials for various meetings and presentations
Support to HR Team
Serve as a primary point of contact for internal and external customers of the department and take initiative to bring solutions to back to those customers
Assist the Manager, Payroll & Benefits on benefits issues, advocating for staff
Assist the Manager, Talent Management, by scheduling travel and hotel arrangements for interview candidates
Participate in resume reviews and initial candidate screenings
Create New Employee binders and assist with orientation/onboarding as necessary
Assist the HR team administratively for cyclical and special activities such as open enrollment, merit reviews, talent days, and employee events
Role Specific Responsibilities
Under the direction of the HR Director, provide project management and oversight of all Learning & Development and employee relation trainings to include scheduling, contracts, setup and breakdown of venue, payment, etc.
Write and post organizational announcements to Intranet
Help update and maintain all organizational charts, phone directories and staff birthday calendars
Effectively manage and send alert notifications as needed in the TGI emergency notification system (Rapidcast)
Update the HR Calendar and Intranet Organizational Calendar
Serves as primary contact for accounts payable and third-party vendors, process invoices, purchase orders and expense reports for HR department
Oversee RightNow Media webpage to include site graphics, staff notifications, video offerings and login assistance
Copy, collate, and create materials for special meetings and projects
Provide tours of TGI Headquarters to guests as scheduled
Other duties as assigned
Reports To: Director, Human Resources
People Management Responsibility: None
Works Closely With: Human Resources Team, Leadership Team, Managers, and all TGI employees
Essential Knowledge, Skills, and Training &Development
Must possess excellent written, interpersonal, and verbal communication skills; problem solving techniques; analytical skills; strong interpersonal, listening, verbal, and written communication skills
Ability to work effectively in a diverse work group
Ability to use PC and widely used software packages, including Microsoft Word, Microsoft Excel and Microsoft Outlook
Ability to learn new software, as necessary i.e.: Vimeo, Visio
Ability to communicate effectively with all members of the Headquarters staff
Ability to practice excellent time management skills
Understands that the schedule must be flexible and could be longer than planned based on the needs of the business
Addresses and resolves conflict directly, constructively, and confidentially.
Can find common ground and get cooperation with minimum noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand, walk, sit, talk, and hear. Specific vision abilities required by the job include close vision.
Bachelor’s degree or equivalent experience
5+ years of administrative experience, sound knowledge of employee relation matters and staff learning & development activities.
PC experience, especially in Microsoft Office applications
Excellent writing skills (creative and technical)
Strong Interpersonal skills
Proven organizational and time management skills
Successful completion of a drug and background screen
This Job Description is for general purposes and guidelines only and should not be considered all-inclusive. Neither does the receipt of this job description constitute an employment contract. Furthermore, it should be known that this list of job requirements is subject to change without written notice.