Receptionist

Membership Services Nashville

Jobs

Receptionist

The Gideons International is an Association of Christian business and professional men and their wives dedicated to winning the lost for Christ. You may have seen our Bibles in a hotel nightstand or doctor’s office. Did you know…each Bible placed in a hotel room has the potential to reach up to 2,300 people in its estimated six-year life span?

While we are probably best known for placing Bibles in these areas, The Gideons International is so much more. We have been changing lives around the world for over 100 years. If you would like to join us as we make an eternal impact, we want to speak with you. We are searching for professionals with a history of being engaged in what they do, who feel called to ministry and are looking for more than just a job.

Purpose and scope

The Receptionist is responsible for creating a great first impression for The Gideons International. Our ideal candidate is friendly, well-spoken and detailed, able to perform well in a fast-paced environment.

Essential job functions

Receive and route incoming calls
Forward voicemails to the appropriate personnel
Respond to USA Scripture request emails
Distribute Scripture requests letters to local Gideon members
Assist with additional clerical tasks as needed

Minimum qualifications

Associate degree or prior receptionist/customer service experience
Excellent interpersonal and communications skills
Mature, responsible, detail oriented and able to work independently with minimal supervision
PC experience, especially in Microsoft Office applications
Successful completion of a drug and background screening

Preferred qualifications

2 years of receptionist/customer service experience
Multilingual a plus

Employment Number #2018-204 Location/Department Membership Services Type Full Time Role Receptionist

Required Skills

Here’s an overview of qualifications you need for this job.

Communication
Exceptional communication skills particularly verbal but also written word.
Organizational
Non-physical • Excellent Customer Service & People Skills • Ability to follow verbal and written instructions • Ability to use PC and widely-used software applications, especially Microsoft Office applications • Experience answering multi-line phone systems • Ability to learn new software applications as necessary • Ability to provide problem solving and analytical skills • Ability to communicate warmly and effectively with staff, guests, callers and via emails Physical • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is required to stand, walk, sit, talk, and hear. Specific vision abilities required by the job include close vision.
Core Competencies
Actively learns, demonstrates, and fosters the organizations’ culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Ability to understand the fundamental business drivers, communicate the state of business and provide strategic recommendations to management. Proven ability to keep a big picture perspective while dealing with very detailed information. Foster Open Communications and Approachability Positive and Constructive Attitude Interpersonal communication skills Team Player Multitasking Prioritizing Organization Professionalism Business Acumen Process Management Decision Quality Problem Solving Dealing with Ambiguity Perspective Confidentiality Ability to challenge the status quo
Customer Service Receptionist
1 Language
English (Native)
English
Understanding
Speaking
Writing
Core Values
Innovation – Creative Thinking Mutual Accountability Open Communications Trust & Respect
Work Environment & Time Requirement
Climate-controlled office environment 8-hour workday, Monday - Friday Variations in work volume sometimes require extended working hours

Additional Requirements

What else it would be nice to have.

Team playerPositive attitudeServant heart
2 Years Of experience

Department / Location

A Brief Overview of the Department / Location which posted this job opening

Membership Services

Membership Services, a department of the Support Services Division, is the front-line customer service arm of the international headquarters. Our goal is to generate customer satisfaction with every interaction by providing 2nd Mile Service.
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