The Gideons International is an Association of Christian business and professional men and their wives dedicated to winning the lost for Christ. You may have seen our Bibles in a hotel nightstand or doctor’s office. Did you know…each Bible placed in a hotel room has the potential to reach up to 2,300 people in its estimated six-year life span?
While we are probably best known for placing Bibles in these areas, The Gideons International is so much more. We have been changing lives around the world for over 100 years. If you would like to join us as we make an eternal impact, we want to speak with you. We are searching for professionals with a history of being engaged in what they do, who feel called to ministry and are looking for more than just a job.
Purpose and scope
Our Customer Service Representatives provide our members with the information and resources they need to fulfill their calling. Our ideal candidate is friendly, well-spoken and detailed, able to perform well in a fast-paced team environment.
Essential job functions:
Provide outstanding customer service over the phone and via email
Process membership applications, place Scripture orders and update membership records
Assist with additional clerical tasks as needed
Associate degree or at least one year of customer service experience
Excellent interpersonal and communications skills
Mature, responsible & detail oriented
Able to work independently with minimal supervision
Excellent verbal and written communication skills
Team player who will contribute to group goals
Positive, customer-focused attitude
PC experience, especially in Microsoft Office applications
Successful completion of a drug and background screening
2 years of customer service experience
Advanced problem-solving, multitasking and organizational skills
Previous work experience in a professional office setting
Contact center experience
Multilingual a plus